Helpdesk and incident reporting auditing

#	Item
31	PDF Document Add to Reading List Source URL: nmdfa.state.nm.us Language: English - Date: 2012-09-05 18:42:42 Computer programming Issue tracking system Email Request Tracker Notification system Helpdesk and incident reporting auditing Plain Ticket Help desk Software Computing
32	Free Help Desk software and Computer Support Tip. Help Desk Fact: Companies that use Help Desk software notice that 80% of computer support problems are solved by the user having the problem! Because help desk staff is n Add to Reading List Source URL: www.quickintranet.com Language: English - Date: 2003-12-30 20:46:00 Business Technical support Call centre Helpdesk and incident reporting auditing Virtual help desk Help desk Customer experience management Information technology management